Several suggestions have the potential to be costly:
“Enable users to perform comprehensive online literature searches in all the physical sciences”
- cost for one academic library to site license a key sci/tech database for campus access was $370,000 per year
“Serving the general public is an essential role of a National Library”
- Saturday reference desk duty 100 people/hour
Notes:
- There are multi-threaded ways to discover scholars’ activities, plans, needs and to identify opportunties and solutions:
- Inquiry:
- how has the Web changed [ ]?
- what do you hate about [using the Library; finding information]?
- what would be your ideal way to do [XX]?
- what is research in XX going to be like in [ ] years?
- what could we use to [solve, provide, improve] ?
- Observation:
- browse internal and external Web sites
- scan subject-focused or population-targeted journals
- Connection:
- enlist staff and users
- identify “boundary hoppers”
- cultivate sympathetic users with computer expertise