Issues
Database
- AirTouch only keeps billing type information on pager, not who has or how pagers are grouped together etc.
- Existing SLAC database needs work
- AirTouch was keeping people type information, but stopped
- Pagers move without notifying help desk
- Need to integrate with Binlist/People database (but some pagers not assigned to person but to a group & Binlist in flux)
- Get in synch with billing from AirTouch
- Keep track of who has pager, who is the contact, the account, the purpose (how critical, group pager etc.)
Notes:
Note that with the conversion to PeopleSoft, exactly how this information is kept with Binlist is under discussion.
Lost pagers cost $79 for digital pager & $175 for alpha