||The first thing you should do is to seek out knowledgeable
people in your group. Often, people working on similar tasks can
give you the most meaningful help. This should especially be your
first line of inquiry for usage and "how-to" questions.
||Newsgroups and mailing lists can often be a fertile source of answers to
questions. There are SLAC, Stanford, HEP, and worldwide newsgroups
on a variety of topics. ||
||Contacts for support via email of various projects, services, and
||Questions about how to use the SLAC system, or trouble reports
about failing hardware, networks, or system software can be emailed
or called in to (650) 926-HELP. The phone number
includes a paging system for off-hours reporting of critical problems.
||Send mail for support of the UNIX environment to
firstname.lastname@example.org with full details.