| name | extension | pager # / cell | comment | |
|---|---|---|---|---|
| Teela Pulliam | teela @slac.stanford.edu | 2996 | cell: 650-740-8408 | General Problems, Development | Fulvio Galeazzi | galeazzi @slac.stanford.edu | cell: (+39) 328 380 5751 | General Problems in Padova, Development |
| Antonio Ceseracciu | antony @slac.stanford.edu | 2895 | Control System Problems, Development | Elisa Stevanato | elisa.stevanato @pd.infn.it | cell: (+39) 049 827 7093 | XTC import system, bbrora synchronization in Padova |
| Sridhara Dasu | dasu @slac.stanford.edu | 3196 | cell: 650-849-9617 | Logging Manager Problems
(not local most of the time, send email) |
| Wilko Kroeger | wilko @slac.stanford.edu | 4868 | Objy problems: telalert -i objysrv | |
| Artem Trunov | artem @slac.stanford.edu | 3522 | Objy problems: telalert -i objysrv | |
| Adil Hasan | hasan @slac.stanford.edu | 5132 | Objy problems: telalert -i objysrv |
The suggested way to contact the on-call manager is to use the telalert command
(from a slac machine):
telalert -i olya -m 'this is my message to you'.
ALWAYS include your phone number in the message. Useful examples:
telalert -i objysrv -m "CHS problem... my_phone#"
ALWAYS post to OPRsos-hn or PadovaSOS-hn about any problem or request. This will reach a wide audience and ensure a quicker response than private mail.
In case of hardware, network, hpss problems etc. at SLAC contact the
SCS help desk for SLAC problems. The extension is xHELP. If it is
after hours you can leave a message or an urgent page through this number.
For problems at Padova, post to PadovaSOS-hn.